Privacy Policy
Who We Are
CozyDcor is an online apparel store operated by UPZAARIA LLC (“we”, “us”, “our”). We act as the data controller for your personal information when you purchase from our store in the U.S.
2. Information We Collect
Account & Transaction Data: Name, email, phone number, billing/shipping address, payment method, order history.
Technical & Usage Data: IP address, device identifiers, browser type, pages visited, cookies and similar tracking technologies.
Marketing & Preference Data: Your preferences for marketing communications, consent status, and related opt-in/opt-out choices.
Fulfilment Data: When we submit your order via Printful, certain order/shipping information is shared to fulfil your order (see Section 6) in line with Printful’s data processing rules.
3. How We Use Your Data
Order Fulfilment & Account Management: To process your purchase, arrange shipping, handle returns/refunds, create/manage your account, and provide support.
Improving Our Services & Security: To analyse how our site is used, provide personalised content/offers, detect and prevent fraud or misuse, and maintain site security.
Marketing: With your consent, we’ll send you newsletters, offers, and promotional communications. You may withdraw consent at any time.
Legal Compliance: To satisfy legal obligations (tax, shipping laws, etc.) and protect our rights and property.
4. Legal Basis for Processing
We process personal data on the following lawful bases under U.S. and state-law frameworks:
Contract / Service Performance – data needed to fulfil your order and manage your account.
Consent – for optional marketing communications or non-essential tracking.
Legitimate Interests – for improving our services, securing our website, detecting fraud, balanced against your rights.
Legal Obligation – where required by law, regulation, or governmental order.
5. Cookies & Tracking
We use cookies and similar technologies for:
Website functionality (essential cookies).
Analytics & performance (to understand usage, improve experience).
Advertising & marketing (with your consent).
You can manage your cookie preferences through your browser settings or our cookie banner.
6. Data Sharing & Third-Party Processors
We share your data with:
Printful (and its affiliates): As our order-fulfilment partner, Printful processes personal data (shipping address, name, etc.) needed to produce and ship your items. Printful is bound by their own Data Processing Terms.
Payment Processors & Fraud Prevention Services – to complete transactions and protect against misuse.
Shipping/Delivery Partners – to deliver your order.
IT, Analytics & Marketing Providers – to host our site, track usage, and manage communications.
Legal/Compliance – where required to comply with a legal request or protect rights.
All third-parties are required to comply with U.S. data-protection standards and act only under our instructions or relevant legal requirements.
7. International Transfers
While we are U.S.-based, some fulfilment or processing (via Printful or other providers) may involve data transfers to other countries. Where applicable, these transfers are subject to appropriate safeguards (model clauses, encryption, etc.).
8. Data Retention
We keep your personal data only as long as needed for the purposes described and in line with legal or business requirements. Typical retention periods:
Order & transaction data: up to 7 years for tax/accounting.
Account data: until you delete your account or after consistent inactivity (e.g., 3 years).
Marketing data: until you withdraw consent.
We review retention regularly to comply with the principle of data minimisation.
9. Your Rights (U.S. / State Rights)
Depending on your state, you may have rights including but not limited to:
Accessing or receiving a copy of the personal data we hold about you.
Requesting correction of inaccurate or incomplete data.
Requesting deletion of your personal data (subject to exceptions for legal or business reasons).
Objecting to certain processing (e.g., for marketing).
Opting out of sale or sharing of personal data (where applicable under laws such as the California Consumer Privacy Act).
To exercise your rights or ask questions, contact us using details below. We will respond within the time allowed by applicable law.
10. Security
We implement reasonable technical and organizational safeguards (encryption, access controls, secure hosting) to protect your personal data from unauthorized access, loss, alteration or disclosure.
11. Changes to This Policy
We may update this policy at any time (for changes in law, our practices, or Printful’s requirements). We will post the updated date at the top and notify you if we make material changes.
12. Contact Us
For privacy queries or to exercise your rights, please contact:
Email: support@cozydcor.com
Phone: +12723751546