1. Made-to-Order Products
All products are printed and fulfilled on a per-order basis via Printify, which means each item is custom-produced for you and cannot be restocked.
Accordingly:
We do not accept returns or exchanges if you ordered the wrong size, color, changed your mind, or simply want a different item.
If you need sizing help, please review our size / product information before purchasing.
2. What We Cover: Defects & Damaged Items
If your item arrives with a manufacturing defect, damage, or incorrect print, we will work with Printify to offer a free re-print or a refund.
To qualify:
You must contact us within 30 days of the item’s delivery.
Provide your order ID and clear photo(s) showing the issue (e.g., misprint, damage, missing design).
You do not need to return the defective item to Printify, no shipping back required.
Once validated, we will credit your account or refund the order per our terms.
3. When Refunds / Re-prints Are Not Covered
The following situations are not covered by our policy (and by Printify’s manufacturing policy):
Wrong size, wrong color, or ordering the wrong product (customer error)
Change of mind / simply didn’t like the product
Minor print placement tolerances (e.g., up to ~0.5″ variation) considered normal for some print methods.
In these cases, we cannot offer a return or refund through Printify’s fulfilment framework.
